Giving and Receiving Feedback
Learning the art of giving and receiving feedback, fosters a culture of continuous improvement, and strengthen relationships.
The Communication Process
Deconstruct the essential elements of communication, from sender to receiver, and the critical role of feedback.
EC-AL Quiz
Let's test your understanding of effective communication and active listening and its importance in leadership.
Different Communication Styles
Verbal and Nonverbal Communication
Verbal and Non-Verbal body language, tone of voice, and facial expressions all play a role in how your message is received and interpreted.
Building Trust and Rapport Through Communication
Trust and rapport are the cornerstones of effective communication, forming the foundation for open, honest, and collaborative interactions.
The Importance of Active Listening
Go beyond simply hearing words and learn to listen genuinely. Understand the difference between hearing and listening.
Techniques for Active Listening
Active listening is a powerful tool for building deeper connections and fostering genuine understanding, and it involves many techniques.
Expanding Your Toolkit
Active listening involves more than just empathy; it encompasses a variety of techniques that enhance understanding and foster connection.
Active Listening in the Workplace
Active listening is a valuable skill that extends beyond personal interactions and is crucial in professional settings.