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Business Process Outsourcing
Business Process Outsourcing (BPO) involves hiring third-party providers to manage specific business functions, such as customer service, human resources, and finance. Organizations use BPO to reduce costs, improve efficiency, and focus on core business activities by outsourcing non-essential processes. BPO providers offer expertise and technology that help companies streamline operations and maintain quality in outsourced tasks. BPO can be applied to front-office services like customer support or back-office functions like payroll and accounting. By outsourcing these processes, businesses can increase operational flexibility and scale services according to demand. BPO has become a widely used strategy for companies looking to optimize resources and drive growth in a competitive market.