What is COTS
Commercial Off-the-Shelf (COTS) software is a term for ready-made applications. These are commercial products available for purchase and use without any additional development. COTS applications are used by businesses and organizations to meet specific needs, such as customer relationship management (CRM), enterprise resource planning (ERP), and human capital management (HCM).
Uses

Organizations use COTS software in various functions like customer management, enterprise planning, and employee management. Its versatility and wide range of features make it a fit for different business requirements, improving operational efficiency and data management.

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Take Away
Overall, choosing commercial off-the-shelf (COTS) solutions over traditional software development can benefit organizations needing quick software deployment. However, organizations must carefully evaluate their specific needs, as using COTS applications might have potential drawbacks. The decision to use COTS solutions should align with the business’s short-term and long-term needs, determined by precise requirements.